LEGAL
Legal center
Every document that governs FileMentra, for customers, the people they share with, and authorities.
- Effective
- September 22, 2026
- Last updated
- September 22, 2026
- Provided by
- LUMI TECHOLOGY CORPORATION - FZCO
Documents
| Document | What it covers |
|---|---|
| Terms of Service | The contract for using FileMentra and its paid plans. |
| Privacy Notice | What personal data we use, why, for how long, and your rights. |
| Cookie Notice | The few essential cookies and browser storage we rely on. |
| Billing & Refund Policy | Plans, renewals, cancellation, refunds and non-payment. |
| Acceptable Use Policy | What may not be stored or shared, and how we enforce it. |
| Data Processing Addendum | Our commitments as processor of your customer data (GDPR). |
| Subprocessors | The providers that help us run the service, and where. |
| Security | How the service protects your documents. |
| Report abuse | Tell us about content shared through FileMentra. |
| Law enforcement | How authorities can request data, and what exists. |
Who we are
FileMentra is a service of the following company, incorporated in the Dubai Integrated Economic Zones (IFZA), Dubai, United Arab Emirates. It is the party you contract with and, for account data, the data controller.
LUMI TECHOLOGY CORPORATION - FZCOIFZA Business Park, DDPPremises 88607-001, PO Box 342001Dubai, United Arab EmiratesCustomer data is stored and processed in Frankfurt, Germany (European Union).
Contact
Legal notices, privacy requests, abuse reports, security reports and support questions all reach us at [email protected]. Please say in the subject line what your message is about, so it reaches the right person quickly.